DEVICES WE SERVICE
We support Apple computers, Windows systems of different brands, and we support software on some Android and iPhone devices.
APPLE MACBOOKS AND iMACS
We support hardware and software on most Apple Macbooks and iMacs that Apple currently supports. This includes most devices manufactured within the past 6 years.
WINDOWS PCs
We support hardware and software on most PC desktops and laptops running Windows 10 and Windows 11. This includes most systems manufactured within the past 8 years.
PHONES/TABLETS
(Software Only)
We troubleshoot software problems with most current Apple and Android devices
Please note that we do not repair hardware on mobile devices.
GENERAL SERVICES
IN-SHOP SERVICE
By Appointment Only
If you need assistance while in our shop, we are happy to give you priority attention. We give priority on-the-spot troubleshooting to get your PC or Mac back up and running.
REMOTE ASSISSTANCE
In certain situations, we can help you with remote assistance via TeamViewer. We can assist you with a number of issues, including:
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Computer settings issues
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Email problems
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Error messages
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Installations, Uninstalls
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...and more!
ON-SITE SERVICE
Need us to come to you? We make house calls to your home or business!
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Network & Mesh Setup and Troubleshooting
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Printer Setup
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Misc. PC Troubleshooting/Repair
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Starlink setup
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Security Assessment
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Cloud Setup and Tutorial
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Microsoft 365 Setup
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...and more!
SPECIALTY SERVICES
These are our pre-priced specialty services. Please call for pricing.
FAST PASS PRIORITY SERVICE
With our priority tech service, we will move you to the head of the line and make your tech issue our number one priority.
Please note: This service is included at no additional charge to customers who have purchased Service Agreements.
DIAGNOSTICS
We will diagnose your PC or Mac and then contact you with the results. If you choose to have your computer repaired through us, the diagnostic fee is waived and you're only charged for the proposed solution.
OPTIMIZATION
We update and optimize your operating system, programs, and runtimes. We also scan your data for malware and viruses, check the health of your hard drive and OS, and several other steps to get the most of your system.
CLEAN INSTALL
We will install a clean image of your operating system and optimize your system.
Please note: This service only includes a clean installation with no data transfer. If you want to save your data, you will also need the data transfer service in addition to the clean install.
DATA TRANSFER
We can move your data from an old computer to a new computer, external hard drive, or a USB device. Your data is also scanned for viruses and malware.
ACCOUNT MANAGEMENT
We can help you recover forgotten passwords to your email and other accounts, as well as set up and manage new accounts, such as email, Apple ID, iCloud, etc.
HARDWARE REPAIRS
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Laptop Screen Replacements (No phones/tablets)
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Laptop Battery Replacements
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Power Port Replacements
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Desktop Power Supply Replacement
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Hard Drive Replacements
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Keyboard Replacements
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Upgrades
DATA RECOVERY
We can attempt data recovery on a failed drive and transfer it to a new device.
Please note: Data recovery is a slow process that may take several days depending on several conditions. We make a second recovery attempt if the first attempt yields recoverable data. Data recovery is not guaranteed.
iPHONE / iPAD SERVICE
We back up your device to iCloud (and/or iTunes). We reinstall your device's operating system and then restore the data from your backup. Your device is updated to the current or highest available operating system. Apps are updated, and we also optimize your settings for improved battery life.
Please note: we will need your Apple ID, password, and passcode at the time of check-in.
WEBSITE DESIGN
Let us help you design your Wix site or let us design it for you! Our sites are hosted through Wix, and are easy for the end user to update and expand. Hosting fees are billed directly through Wix. Our gallery is coming soon!
DEVICE RECYCLING
We responsibly recycle your device. We will remove your hard drive and physically destroy it, and then recycle your device with a responsible 3rd party recycler. We recycle desktops/towers, laptops, printers, standalone hard drives, monitors, and other small electronics. We do not accept CRT-style TVs or flat screen TVs over 42".