COVID-19 STORE PROCEDURES

This is our tentative list of changes we've made to keep everyone healthy. We are trying our best to keep ourselves and our customers healthy, and we can't do it without your help. 

  • MASKS: You must have a mask over your nose and mouth before coming into our shop. We have free disposable masks available (just ask!) If you can't wear a mask, please call us from outside and we'll be more than happy to arrange curbside drop-off/delivery or remote support when applicable.
     

  • STORE OCCUPANCY: We have recently changed our store layout so that we can assist two customers at a time inside the shop. We realize it is getting colder outside and we're trying to avoid having people wait outside. 
     

  • REMOTE SUPPORT: If you're having trouble with your computer, call us first and we can determine if your problem can be fixed with remote support. Our remote support rates are comparable to our office rates, and typically it will save you a trip. Learn more about our secure Remote Support service here.
     

  • INVENTORY: If you're looking for a specific item, call us and we can check for you. You can find a list of our general inventory here.
     

  • CURBSIDE PICK-UP & DROP-OFF: Pay over the phone, call us once you're at the shop, and we'll deliver to your vehicle. For computer check-in, call us and we'll fill out our intake sheet over the phone. Once you're here, call us again and we'll come out to your vehicle and pick up your computer.
     

  • ON-SITE REPAIR: We are handling on-site requests on a case-by-case basis. Please contact us for more info.
     

  • DOING OUR PART: We've set up temporary counters in our retail area that we sanitize several times a day. We also carefully physically sanitize any computers with disinfectant before bringing them onto our workbench.

Thanks!

-Rick, Jeremy, and Peter

Main Logo Transparent.png

Business Hours

Monday - Friday: 9:30am to 6pm

Closed: Saturday and Sunday

CONTACT

Address: (Click below for Google Maps)

511 Zerex Street South
Unit 109b
Fraser Colorado, 80442-1074

Located on the ground floor, far right corner of the
Fraser Valley Shopping Center (right
behind Wendy's)

 

Telephone: 970.424.1588

Email: support@holdenscomputers.com

Facebook: @HoldensHardDrive